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Your health is our utmost priority.

We are OPEN and here to SERVE you. 

The current risk is still low, and we will continue to see you, at your appointment time. As we are all aware, there is growing concern around COVID-19 (coronavirus).  We wanted to take a moment to let you know what we are doing at PhysioExcellence to help keep everyone protected. 

In addition to the strict health, safety and hygiene policies we have in effect, as is required by our respective college, we are implementing the following procedures:

  • There will be a hand sanitizer at the entrance of the clinic, on the window sill. Please use this upon entry to the clinic
  • We have placed paper towels at the front door for you to use, should you not feel comfortable directly touching door handles within the clinic. We encourage you to use these to come into the clinic should you like to wash your hands upon entry. 
  • We will leave a roll of paper towels in the bathroom, but you may also choose to use the hand towels there and place them in the hamper once used. 
  • The cleaning spray bottle will be left out and we ask that you please wipe down any equipment you use in the gym.
  • All cleaning and deep cleaning will be done at a higher frequency interval, especially for frequently touched objects, surface areas, and common areas.

What you can do:

  • If you are sick, please stay home. We are removing the 24-hour cancellation fee for those who wake up sick on the day of their appointment or get quarantined on short notice.
  • If you don’t feel comfortable getting to the clinic, please cancel ahead of time, with as much notice as possible, so someone else can benefit from that appointment time slot.

We encourage all our patients to do everything you can to stay healthy and strengthen your immune systems. We know you have likely heard these many times but some tips we recommend are listed below:

  • Wash your hands
  • Get sleep
  • Meditate: the pelvic sweep works wonderfully here to sweep away all the stress and anxiety and sensationalized news reports
  • Load up on Vitamin C and D, 
  • Eat lots of vegetables
  • Get a daily dose of bone broth
  • Avoid sugar and alcohol
  • Do your exercises
  • Drink lots of water

We are both practicing social distancing wherever possible to decrease risk of exposure. Based on our social distancing practices, increased cleaning initiatives, and the relatively low foot traffic associated with an in-home clinic, we feel it will be a safe environment for you to continue with your treatment plans in person.

If you have any questions or concerns please email us.

Keeping your health as our utmost priority, as always,

Julia and Shirley


We are located in Bloor West Village,

just north of Bloor, west of Jane at:

33 Methuen Ave, lower level

Toronto, ON M6S 1Z7


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